Política de envío
Effective Date: August 10, 2026
Thank you for shopping with Britique Boutique! We carefully process and package every order to provide a smooth and reliable shopping experience.
By placing an order with Britique Boutique, you agree to the terms of this Shipping & Store Pickup Policy.
Shipping Locations
Britique Boutique currently ships only to valid addresses within the United States.
We do not offer international shipping at this time.
Processing Times
Most orders are processed the same business day. However, please allow 1–3 business days for processing during busy periods, holidays, promotional events, boutique events, new collection launches, severe weather, periods of high order volume, boutique closures, or other circumstances beyond our reasonable control.
Orders placed after business hours, on weekends, holidays, or dates when Britique Boutique is closed will begin processing on the next business day.
Business days are Monday through Friday, excluding federal holidays and dates when Britique Boutique is closed.
Processing time refers to the time required to prepare and package an order and is separate from carrier transit and delivery time.
Order Changes and Cancellations
Because orders may enter fulfillment immediately after being placed, Britique Boutique cannot guarantee cancellations, item changes, size changes, shipping address changes, delivery-method changes, or other order modifications.
Customers are responsible for reviewing all order information carefully before completing checkout.
If you need to request a change, please contact Britique Boutique as soon as possible. Approval is not guaranteed and depends on the fulfillment status of the order.
Once an order has shipped or otherwise entered a stage of fulfillment that cannot reasonably be reversed, changes cannot be made.
Shipping Carrier and Methods
Orders are generally shipped through the United States Postal Service (USPS).
Available shipping methods may include:
- USPS Ground Advantage
- USPS Priority Mail
Available methods may vary depending on the package, destination, merchandise, order value, and other shipping requirements.
Britique Boutique reserves the right to select or adjust the shipping service when reasonably necessary, provided the selected service is comparable to the service purchased.
Shipping Rates and Free Shipping
Shipping charges are displayed at checkout and may be based on package weight, dimensions, destination, and selected shipping method.
Orders with a qualifying merchandise subtotal of $150 or more receive free standard shipping, unless otherwise stated during a promotion.
The qualifying subtotal is calculated after discounts and before taxes.
Free shipping applies only to the initial shipment and does not cover reshipping returned packages, address corrections, refused or unclaimed packages, returns, upgraded shipping, or additional carrier charges.
Delivery Times
Carrier delivery dates are estimates and are not guaranteed by Britique Boutique.
Delivery times may be affected by weather, holidays, carrier delays, staffing shortages, natural disasters, incorrect or incomplete addresses, delivery location, or other circumstances outside Britique Boutique’s control.
Britique Boutique is not responsible for carrier delays after a package has been transferred to and accepted by the carrier.
A delayed package does not automatically qualify for a refund, replacement, cancellation, or store credit.
Tracking Information
Once an order is prepared for shipment, the customer will receive a shipping confirmation containing tracking information.
Please allow time for the carrier to accept the package and update the tracking record. Receiving a tracking number does not necessarily mean the carrier has already scanned or transported the package.
Customers are responsible for monitoring tracking updates and making appropriate arrangements to receive their packages.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout, including all applicable apartment, suite, unit, building, ZIP code, and recipient information.
Britique Boutique is not responsible for shipping or delivery problems caused by an incorrect, incomplete, outdated, or undeliverable address provided by the customer.
Address changes are not guaranteed after an order has been placed.
Once an order has been fulfilled or transferred to the carrier, Britique Boutique generally cannot redirect, intercept, or alter the shipment.
If Britique Boutique makes an address or fulfillment error, we will work with the customer to correct the issue at no additional cost.
Lost or Delayed Packages
If tracking has not updated or a package appears delayed, customers should contact the carrier and, when appropriate, begin a service request, Missing Mail Search, or insurance claim.
Customers are responsible for cooperating with carrier investigation and claim requirements.
Britique Boutique will provide reasonable order and shipping documentation when needed and may assist with or submit claim documentation when required by the carrier.
A package is not considered lost solely because it is delayed or tracking has temporarily stopped updating.
Britique Boutique will generally not issue a refund, replacement, or store credit while a package remains in transit, a carrier investigation is pending, a Missing Mail Search is pending, or an applicable insurance claim has not been resolved.
If an eligible loss claim is approved and paid, Britique Boutique may, subject to the amount recovered through the claim, replace the merchandise when available or issue store credit when replacement merchandise is unavailable.
Original shipping charges are non-refundable unless otherwise required by law or the shipping issue was caused by an error made by Britique Boutique.
Packages Marked Delivered
Carrier tracking showing a package as delivered is considered confirmation that the carrier completed delivery to the address associated with the order.
If tracking shows delivered but the package cannot be located, customers should promptly check all doors, porches, mailboxes, parcel lockers, garages, household members, neighbors, property managers, and other possible delivery locations.
Customers should also contact their local carrier or post office and submit a delivery inquiry when appropriate.
If theft is suspected, customers may be asked to file a police report.
Please notify Britique Boutique within 3 business days of the delivery scan if shipping documentation or reasonable assistance is needed.
Britique Boutique is not responsible for packages that are lost, stolen, misplaced, or damaged after the carrier confirms delivery.
A package marked delivered is not automatically eligible for a refund, replacement, or store credit.
Damaged Packages or Merchandise
Customers should inspect their orders promptly after delivery.
Shipping damage must be reported to shop@britiqueboutique.com within 3 calendar days of the recorded delivery date.
Please include clear photographs of the damaged merchandise, exterior shipping package, interior packaging, shipping label, visible package damage, and all merchandise received.
Customers must retain the damaged merchandise and all original packaging until Britique Boutique or the carrier confirms that the items may be discarded.
The carrier may require damaged merchandise and packaging to be presented for inspection.
Failure to report damage within the required timeframe, provide requested photographs, retain packaging, or cooperate with the claim process may prevent Britique Boutique from assisting with a claim or providing a resolution.
If an eligible damage claim is approved and paid, Britique Boutique may replace the merchandise when available or issue store credit when a replacement is unavailable.
Any resolution may be limited to the approved claim amount unless the damage was caused by Britique Boutique.
Normal product variations, minor packaging imperfections, loose threads that may be safely trimmed, manufacturer variations, normal wear, and damage occurring after delivery may not qualify as shipping damage.
Incorrect or Missing Items
If Britique Boutique ships the wrong item or an item is missing from an order, please email shop@britiqueboutique.com within 3 calendar days of delivery.
We may request photographs of the merchandise received, packaging, shipping label, packing slip, or other information reasonably necessary to investigate the order.
If Britique Boutique confirms that we made a fulfillment error, we will correct the issue at no additional shipping cost to the customer.
Incorrect merchandise must remain unworn, unused, unwashed, and in original condition with all original tags attached.
Returned, Refused, or Unclaimed Packages
If a package is returned to Britique Boutique because of an incorrect or incomplete address, refused delivery, failed delivery attempt, unclaimed package, or another issue not caused by Britique Boutique, the original shipping charge is non-refundable and the customer is responsible for applicable reshipping costs.
Orders that originally qualified for free shipping may be subject to the actual cost of reshipping.
Britique Boutique will attempt to contact the customer using the contact information associated with the order.
Returned packages will generally be held for 14 calendar days from the date Britique Boutique sends notice to the customer.
The order will not be reshipped until the customer confirms a valid shipping address and pays applicable reshipping charges.
If the customer does not respond and pay the applicable charges within the 14-day period, Britique Boutique may restock the merchandise and issue store credit for the eligible merchandise amount, less non-refundable shipping charges, return-to-sender charges, carrier fees, or other costs incurred by Britique Boutique.
Original and additional shipping charges are non-refundable.
Fraud Prevention and Order Verification
Britique Boutique reserves the right to review, hold, verify, or cancel orders involving suspected fraud, high-risk fraud warnings, unverifiable customer information, billing and shipping address discrepancies, invalid or incomplete addresses, unusual purchasing activity, pricing or inventory errors, unauthorized payment activity, or other reasonable security or fulfillment concerns.
Britique Boutique may contact the customer and request additional information before fulfilling an order.
Failure to provide requested verification may result in cancellation and refund of the order.
Britique Boutique may require signature confirmation, additional insurance, identification, or other reasonable delivery or verification measures for certain orders based on order value, merchandise type, destination, fraud risk, or delivery history.
Local Store Pickup
Free local pickup is available at Britique Boutique in Bonaire, Georgia when Local Pickup is selected at checkout.
Customers must wait until they receive a Ready for Pickup notification before arriving at the boutique. An order confirmation alone does not mean the order is ready for pickup.
The person collecting the order must present the order confirmation or Ready for Pickup notification and a valid government-issued photo ID.
Orders will only be released to the purchaser or an authorized pickup person whose identity can be reasonably verified.
If someone other than the purchaser will collect the order, the purchaser must provide written authorization by email to shop@britiqueboutique.com before pickup. The email should include the order number and the authorized pickup person’s full name.
Whenever reasonably possible, authorization should be sent from the email address associated with the original order.
For customer and business security, Britique Boutique may decline to accept verbal-only authorization or release an order when the purchaser’s identity, authorization, or pickup person cannot be reasonably verified.
Britique Boutique may require the person collecting the order to sign or otherwise acknowledge receipt of the merchandise.
The order will not be marked as picked up until it has been physically released to the verified purchaser or authorized pickup person.
Once an order has been verified and released, Britique Boutique is not responsible for loss, theft, damage, or other issues occurring after pickup.
Changing a Shipping Order to Local Pickup
Please select your preferred delivery method carefully at checkout.
If shipping is selected and paid for and the customer later requests to change the order to local pickup, the request must be made before the order has shipped and is subject to approval by Britique Boutique.
If approved, the original shipping charge will not be refunded to the original payment method.
As a courtesy, Britique Boutique may issue the unused shipping charge as store credit, less a $1.00 processing/order-change fee.
For example, if $8.95 was paid for shipping and the approved order is changed to local pickup before shipment, Britique Boutique may issue $7.95 in store credit.
Once an order has shipped or a shipping label has been purchased that cannot be voided, the order cannot be converted to local pickup.
Requests to change from shipping to local pickup should be made as soon as possible by emailing shop@britiqueboutique.com.
Returns and Final-Sale Merchandise
All purchases remain subject to Britique Boutique’s separate Return Policy.
Shipping claims, carrier investigations, damaged-package claims, or delivery issues do not automatically override Britique Boutique’s return, store-credit, or final-sale terms.
Original shipping charges are non-refundable except where otherwise required by law or where the shipping charge resulted from an error made by Britique Boutique.
Affirm Financing
Financing options may be available through Affirm. Eligibility and payment options vary.
Please refer to Affirm’s required disclosures for additional terms and eligibility information.
"Rates from 0–36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Financing Law license. For licenses and disclosures, see affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR.”
Policy Acceptance
By placing an order with Britique Boutique, the customer confirms that they have reviewed and agreed to the Shipping & Store Pickup Policy in effect at the time of purchase.
Britique Boutique reserves the right to update or modify this policy at any time.
The version in effect on the date an order is placed will generally apply to that order, subject to applicable law.
Contact Information
For shipping or store pickup questions, please contact:
Britique Boutique
89 Sandy Run Road, Suite 400
Bonaire, Georgia 31005
Email: shop@britiqueboutique.com