Política de reembolso
Effective Date: August 10, 2026
Thank you for shopping with Britique Boutique! We want you to love your purchase. Please review our Return & Store Credit Policy carefully before completing your purchase.
By placing an order with Britique Boutique, you agree to the terms of this policy.
No Money-Back Refunds
All purchases are non-refundable to the original form of payment, except where otherwise required by law or when Britique Boutique determines that a refund is appropriate due to an error on our part.
Eligible merchandise may be returned for store credit only in accordance with the requirements below.
Return Window
Eligible merchandise may be returned within:
- 14 days from the purchase date for in-store purchases
- 14 days from the recorded delivery date for online orders
Returns received or brought to the boutique outside of the applicable return window may be declined.
Return Eligibility
To qualify for store credit, returned merchandise must be:
- Unworn
- Unwashed
- Unused
- Free of stains, makeup, deodorant, pet hair, odors, smoke, perfume, or other signs of wear
- In its original condition
- Accompanied by all original tags and packaging, when applicable
- Accompanied by proof of purchase
Britique Boutique reserves the right to decline any return that does not meet these requirements.
Final Sale & Non-Returnable Items
The following merchandise is Final Sale and is not eligible for return, exchange, or store credit:
- All jewelry
- Intimates
- Bodysuits
- Undergarments
- Bralettes
- Shapewear, including Spanx
- Sale and markdown merchandise
- Gift cards
- Items priced under $10
- Seasonal merchandise or merchandise deemed out of season
- Items specifically marked Final Sale
Final-sale merchandise remains final sale regardless of whether it was purchased online or in store.
Store Credit
Approved returns are issued as Britique Boutique store credit and are not refunded to the original payment method.
Store credit may be used toward eligible future purchases online or in store.
Store credit is non-transferable and does not expire, unless otherwise required by applicable law.
Please allow approximately 3–5 business days after an approved mailed return is received and inspected for store credit to be processed.
Initiating an Online Return
Before mailing an online return, please email shop@britiqueboutique.com.
Include:
- Your order number
- The item(s) you wish to return
- The reason for the return
We will provide applicable return instructions.
Returns mailed without prior communication or authorization may be declined or delayed.
In-Store Returns
Eligible merchandise purchased in store may be brought to Britique Boutique within the applicable 14-day return window.
Proof of purchase is required.
Online orders that qualify for return may also be returned in store unless otherwise stated.
All return requirements and final-sale exclusions still apply.
Return Shipping
Customers are responsible for all return shipping costs unless the return is the result of a confirmed Britique Boutique fulfillment error.
Original shipping charges are non-refundable.
We strongly recommend using a trackable shipping method. Britique Boutique is not responsible for return packages that are lost, stolen, delayed, or damaged before they are received by us.
If a return package does not reach Britique Boutique, store credit cannot be issued.
Exchanges
Britique Boutique does not guarantee direct exchanges.
Because merchandise and sizes may sell quickly, customers wishing to purchase another size, color, or item may return an eligible item for store credit and place a new order.
Availability of replacement merchandise is not guaranteed.
Condition of Returned Merchandise
All returns are inspected before store credit is issued.
Merchandise showing signs of wear, washing, use, damage, odors, stains, missing tags, altered condition, or other conditions that make the item unsuitable for resale may be declined.
If an unacceptable mailed return is received, the customer may be responsible for shipping costs associated with returning the merchandise back to them.
Damaged, Defective, Incorrect, or Missing Merchandise
If you receive merchandise that appears damaged, defective, incorrect, or incomplete, please email shop@britiqueboutique.com within 3 calendar days of delivery.
Please do not wear, wash, use, alter, discard, or return the merchandise until you receive instructions from Britique Boutique.
Photographs of the merchandise, packaging, shipping label, or other documentation may be required.
If Britique Boutique confirms a fulfillment error or qualifying merchandise issue, we will work with you toward an appropriate resolution, which may include replacement merchandise, store credit, or another remedy as appropriate.
Shipping-related damage may also be subject to the claim procedures outlined in our Shipping & Store Pickup Policy.
This section does not apply to normal product variations, minor packaging imperfections, normal wear, or damage occurring after delivery or pickup.
Items Purchased With Store Credit
Purchasing merchandise with store credit does not automatically make an otherwise eligible item final sale.
If merchandise purchased using store credit otherwise qualifies for return under this policy, any approved return will be issued back as store credit.
Final-sale merchandise remains final sale regardless of the payment method used.
Promotional Purchases
Merchandise purchased during a promotion remains subject to this Return Policy unless different return or final-sale terms are clearly stated as part of the promotion.
Discounted or markdown merchandise classified as sale merchandise is Final Sale.
Return Abuse & Fraud Prevention
Britique Boutique reserves the right to limit or refuse returns in cases involving suspected fraud, excessive or abusive return activity, altered merchandise, fraudulent receipts, policy manipulation, or other conduct reasonably believed to misuse the return process.
Policy Acceptance
By completing a purchase with Britique Boutique, the customer confirms that they have reviewed and agreed to the Return & Store Credit Policy in effect at the time of purchase.
Britique Boutique reserves the right to update or modify this policy at any time.
The version in effect on the date of purchase will generally apply to that transaction, subject to applicable law.
Contact Us
For questions regarding a return or store credit, please contact:
Britique Boutique
89 Sandy Run Road, Suite 400
Bonaire, Georgia 31005
Email: shop@britiqueboutique.com
Phone: 478-236-2871